Frequently Asked Questions

FAQs (Frequently Asked Questions) – DealAmigos Philippines

 

Q:  How to be a DealAmigos member?

A:  Register for a DealAmigos Account:Create an account by completing the Quick Registration form,  http://www.dealamigos.com/account/loginup.php then click on the “Register” button. You will receive a system-generated email from your registered email address/username to confirm that your registration was a success. You will now have the access to all the Smart Deal featured in www.DealAmigos.com

 

Q:  How to avail of DealAmigos deals?

A:  Make an order or purchase:Once you have chosen your desired deal to purchase click the  button on the deal page.  You will be directed to the “Submit Order” page wherein you can select the number of vouchers that you want to purchase.  For some deals, you may need to select the branch for redemption or color for your chosen deal. Deal Price varies on the number of vouchers selected for the transaction. Click on the small box to confirm that you agree to the DealAmigos – Terms & Conditions and then click “Confirm”. “Your Orders” page serves as the summary of your orders with the corresponding amount of your transaction. If you still do not have your DealAmigos credits, click on the button for you to select Mozcom Payeasy then “Confirm”. You will still have an option for you to review or change your order.

 

Q:  How to pay my orders?

A:  Completing your purchase:After selecting Mozcom Payeasy, you will be directed to the payment gateway/page wherein you can choose the most convenient way for you to settle or complete your purchase. Choose from a wide variety of payment options such as:

 

 for credit card payments

  for Bank Deposits (Over-The-Counter) payments thru all major banks.

 and other remittance centers like

 

Q:  How will I know if my order was successful?

A:  Successful Purchase: You will receive a system-generated email once your order is completed. Your purchased voucher/s will now be available in your DealAmigos account.

 

Q:  I want to use my voucher, what should I do?

A:  Redeem or Use My Voucher:Purchased vouchers are saved in your registered DealAmigos account to secure the confidentiality of your purchase. To access or print your purchased voucher/s, log in to your DealAmigos account, click on “My Account” button and select “My Vouchers”.

 

Q:  What to remember?

A:   Keep in Mind

      - Highlights & Fine Prints stated on the deal serves as your reference.

     - All purchased vouchers have their validity period which should be followed during

       redemption as stated on the deal’s Fine Prints

     - You may contact the merchant featured for your inquiries and reservations

        regarding the deal.

 

For your inquiries, you may contact our Customer Support Line at 0915-7966933 during office hours from 9:00AM – 6:00PM, Mondays to Fridays or leave your message via email at customer_care@dealamigos.ph

 

Unit 303 Anvic Building, #99A San Guillermo Avenue, Pasig City, Philippines (Near C5 and Kalayaan Ave.) Contact Us
OFFICE ADVISORY (10 October 2015): For inquiries, you may contact us at 0915-7966933. Office hours at DealAmigos are from 9 AM to 6 PM, Mondays to Fridays only. After office hours, please leave your message via email at customer_care@dealamigos.ph, if buyer-customers, or at da_mktg@dealamigos.ph, if merchant-partners. You may also continue posting your messages | comments at DealAmigos' Facebook account after office hours. Our friendly and accommodating support | admin teams will gladly provide prompt replies to all your emails | messages | comments. Thank you so much and happy online shopping at www.DealAmigos.com, mi Amigos / mi Amigas...